Project overview
Four Seasons – Astir Palace Hotel
Four Seasons – Astir Palace Hotel Athens is located in Vouliagmeni Attica and our cooperation has been active since 2019.
We serve the full range of Soft Services at the hotel, with two in-house Facility Services Coordinators overseeing, inspecting and directing all staff working daily at the Four Seasons – Astir Palace Hotel.
Services Provided
- Advisory Services on all Facility Management issues.
- Indoor Cleaning Services
- Outdoor Cleaning Services
- Beach and Swimming Pool Cleaning Services
- Pest Control Services
- Green Maintenance Services
Customer Benefits
- Central point of project management (Single Point of Contact) with two internal Facility Services
- 100% consistency of service verified – among others – by using of location tracking software.
- Upgraded online digital platform user for monitoring the Specific Service Level Agreements (SLAs) and Satisfaction Indicators (KPIs) with specific customization for HACCP issues.
Other Data
Equipment investment: <400,000 €
Staff Number: <150