Quality Assurance Officer


We are looking for a qualified Quality Assurance Officer to join our team in order to ensure our organization’s quality of services, high customer satisfaction and compliance with our certification standards.

  • Creation and modification of the organizational elements of the Management System (policies, procedures, work instructions, etc.)
  • Responsible for ISO, ECOVADIS and SMETA-SEDEX certifications and third-party audits
  • Handling of customers’ complaints and follow-up in corrective actions
  • Conduct quality surveys and customer satisfaction questionnaires
  • Creation of Quality Reports and KPIs monitoring
  • Support in conducting internal audits
  • Support compliance tasks in projects
  • Proven working experience of at least 4 years in Quality Assurance
  • Experience in certifications concerning ISO standards
  • Strong academic background in TQM, Business Administration, or other related disciplines
  • Working knowledge of tools, methods, and concepts of Quality Assurance
  • Analytical mind and problem-solving skills
  • Strong attention to detail
  • Ability to perform effectively in a fast-paced environment meeting tight deadlines
  • Excellent command of both written and spoken Greek and English
  • Excellent knowledge of MS Office applications
  • Relevant training and/or certifications in Quality Assurance are a plus

Gross Salary from 1.300,00€ to 1.800,00€ per month, depending on qualifications
Ticket Restaurant 120,00 € per month
Laptop & Mobile phone
Private Health Insurance

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